Privacy Policy

Privacy Policy

Last Updated: June 2026

At EVASA, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with us. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide to us, including:

-Full name
-Email address
-Telephone number
-Billing and shipping addresses
-Payment details
-Account login credentials
-Date of birth (if provided)
-Communication preferences

Order Information

When you make a purchase, we collect information relating to:

-Products purchased
-Order history
-Delivery preferences
-Transaction details

Technical Information

When you visit our website, we may automatically collect:

-IP address
-Device information
-Browser type and version
-Operating system
-Referral URLs
-Pages viewed
-Time spent on our website
-Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

-Process and fulfil your orders.
-Deliver products and provide customer support.
-Manage your account.
-Communicate regarding purchases and deliveries.
-Respond to enquiries and requests.
-Improve our website, products, and services.
-Personalise your shopping experience.
-Detect fraud and maintain website security.
-Comply with legal obligations.
-Send marketing communications where permitted by law.

3. Marketing Communications

With your consent, we may send you:

-Product launches
-Exclusive offers
-Promotions
-Event invitations
-Brand updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your experience.

Cookies help us:

-Remember your preferences.
-Understand website usage.
-Improve site performance.
-Provide relevant advertising.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Information

EVASA does not sell your personal information.

We may share your information with trusted third parties solely for business purposes, including:

Service Providers

-Payment processors
-Shipping and logistics partners
-Website hosting providers
-Customer support providers
-Marketing and analytics partners
-Fraud prevention services

Legal Requirements

We may disclose information if required to:

-Comply with applicable laws or regulations;
-Respond to lawful requests from authorities;
-Protect the rights, safety, and property of EVASA, our customers, or others.

6. International Data Transfers

As a global luxury brand, your information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to ensure your personal information remains protected and handled in accordance with this Privacy Policy.

7. Payment Security

All payments are processed through secure third-party payment providers. EVASA does not store your complete credit or debit card information on its servers. Transactions are protected using industry-standard encryption technologies.

8. Data Retention

We retain personal information only for as long as necessary to:

-Fulfil the purposes described in this Privacy Policy;
-Maintain business records;
-Resolve disputes;
-Comply with legal, accounting, and regulatory requirements.

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Depending on your location, you may have the right to:

-Access the personal information we hold about you;
-Correct inaccurate information;
-Request deletion of your information;
-Restrict or object to certain processing activities;
-Withdraw consent for marketing communications;
-Request a copy of your personal information;
-Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

EVASA does not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. EVASA is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

EVASA Customer Care

Email: care@evasa.ae

Website: www.evasa.ae

EVASA Commitment

At EVASA, trust is woven into everything we do. We are committed to respecting your privacy, protecting your personal information, and delivering an experience defined by integrity, transparency, and care.